Consulting & Training

Expert ADAS Consulting and Training for Technicians

The Consulting and Training division of Crown Collision Solutions is led by our founder, Mike Johnson. With over 35 years of dedicated experience in the automotive industry, Mike brings unparalleled expertise and insights gained from working in every aspect of collision repair. His career spans from hands-on shop floor operations to executive-level management, providing him with a comprehensive understanding of what truly drives success in the collision repair business.

Mike’s approach to consulting goes beyond traditional methods. He specializes in transforming collision businesses through strategic planning, operational excellence, and innovative problem-solving techniques. His mentorship has helped countless shop owners and technicians elevate their skills through practical, results-oriented training.

What sets our training apart? Mike’s passion for encouraging others to think differently and approach challenges creatively. His guiding principle remains consistent: always think outside the box to achieve exceptional results in today’s competitive automotive repair industry.


Collision Repair Market Projections

Customized Training Solutions for Your Business

Crown Collision Solutions offers flexible consulting and training options tailored to your specific needs. We provide:

  • On-site training at our state-of-the-art facility
  • Mobile training services delivered at your location
  • Remote consulting options for businesses nationwide

We believe quality training should meet you where you are, whether across town or across the country. Our goal is to make expert collision repair knowledge accessible to every professional in the industry. We have a broad range of expertise in auto collision services.

QuestionS?

Do not hesitage to give us a call. We are an expert team and we are happy to talk to you.

Comprehensive Training Programs

Complete Collision Repair Staff Development Program

Elevate your entire team’s performance with our comprehensive training curriculum. This program includes:

  • Role-specific technical training
  • Cross-departmental communication improvement
  • Customer service excellence strategies
  • Quality control and verification protocols

Perfect for new facilities or established shops looking to reset standards and improve overall performance.

Automotive Glass Removal & Installation Certification

Expand your service offerings with our comprehensive glass repair training program. Technicians learn:

  • OEM-compliant removal and installation techniques
  • Proper calibration procedures for ADAS-equipped vehicles
  • Quality control protocols for leak prevention
  • Documentation requirements for insurance and warranty purposes

This specialized training helps shops reduce sublet costs while maintaining the highest quality standards.

Equipment & Lighting Solutions for Collision Repair

Optimize your repair environment with strategic equipment and lighting upgrades. Our consultation covers:

  • Cost-effective equipment recommendations
  • Lighting solutions that enhance repair quality
  • Tool organization and accessibility improvements
  • Ergonomic considerations for technician well-being

Proper equipment and lighting not only improve repair quality but also reduce technician fatigue and errors.

Technician Recruitment & Retention Strategies

Build a winning team in today’s challenging labor market with our proven hiring and retention methods. Learn to:

  • Attract qualified collision repair professionals
  • Implement effective onboarding protocols
  • Create compensation structures that reward performance
  • Develop a shop culture that promotes loyalty and growth

Our strategies help you build and maintain a skilled, motivated team for long-term success.

5S Implementation for Collision Repair Excellence

Transform your shop environment with proven 5S principles (Sort, Set in Order, Shine, Standardize, Sustain). Our implementation program:

  • Creates safer, cleaner work areas
  • Reduces wasted time and motion
  • Improves tool and equipment accessibility
  • Establishes sustainable organizational habits

A well-organized workspace not only improves productivity but also enhances your professional image with customers and insurance partners.

Collision Shop Layout & Parts Management Optimization

Maximize efficiency through intelligent shop design and parts organization. Our consultation includes:

  • Workflow analysis and layout recommendations
  • Parts department organization strategies
  • Inventory management systems implementation
  • Space utilization improvements for better productivity

A thoughtfully designed shop can dramatically reduce cycle time and improve technician satisfaction.

Advanced Shop Management Systems Integration

Optimize your entire operation with comprehensive management system training. Whether using dedicated software or customized spreadsheets, we help you:

  • Streamline production tracking
  • Improve customer communication workflows
  • Implement digital documentation protocols
  • Create efficiency across all departments

Better systems inevitably produce better results, and our training ensures you’re maximizing your technology investments.

Data-Driven Business Management with KPI Analysis

Harness the power of your business data through strategic KPI monitoring. Our analysis helps you:

  • Identify the most relevant metrics for your business goals
  • Implement tracking systems that provide actionable insights
  • Make informed decisions based on performance data
  • Set realistic targets for continuous improvement

With our guidance, you’ll transform raw numbers into strategic advantages for sustainable growth.

OEM Repair Procedures & Documentation Compliance

Stay protected and compliant with our OEM research and documentation training. We teach your team how to:

  • Efficiently locate manufacturer repair requirements
  • Properly document all procedures for liability protection
  • Apply correct repair specifications consistently
  • Communicate requirements effectively to insurance partners

This training is essential for reducing liability while enhancing repair quality and customer confidence.

Blueprint Department Implementation & Optimization

Revolutionize your repair planning process with our comprehensive blueprinting methodology. Benefits include:

  • Reduced cycle time
  • Improved repair accuracy
  • Enhanced interdepartmental communication
  • Decreased supplements and parts delays

A properly structured blueprinting system creates predictable outcomes and improved throughput for your collision center.

Profit-Focused Negotiation & Advanced Estimating

Secure fair compensation for every repair with our negotiation training program. Learn to:

  • Confidently justify labor operations
  • Effectively communicate with insurance adjusters
  • Document and validate additional necessary procedures
  • Increase your average repair order value ethically

This specialized training helps protect your profit margins and ensures you never leave money on the table.

Estimating System Optimization & Training

Master your estimating platform with specialized training for Mitchell, CCC, and Audatex systems. Our program includes:

  • Custom P-page setup tailored to your workflow
  • Documentation best practices
  • Efficiency techniques that save hours per week

Avoid costly estimating errors and significantly improve your team’s speed and accuracy with our systems training.

Body Shop Administrative Support Services

Focus on what you do best—fixing vehicles—while we handle the paperwork. Our comprehensive support includes:

  • Professional estimate writing
  • Supplement management
  • Administrative office support

Our team’s deep industry knowledge allows you to redirect your energy toward production rather than paperwork, improving overall shop performance and reducing management stress.

Collision Shop Business Consulting & Estimating Excellence​

Transform your collision repair business with expert consulting from seasoned industry professionals. Our program helps you:

  • Implement profit-maximizing strategies
  • Streamline operational workflows
  • Enhance customer satisfaction metrics
  • Develop accurate estimating protocols that ensure profitability

Whether you’re launching a new collision center or scaling an established business, our hands-on training ensures you’re pricing services correctly and delivering consistent value.

Contact Us for Customized Consulting

Ready to transform your collision business? Contact Crown Collision Solutions today to discuss how our consulting and training services can address your specific challenges and goals. Our team is ready to help you achieve new levels of success in the collision repair industry.

Call us today to discover how our expertise can benefit your business.

“I’m truly impressed by the capabilities of this shop! Better results than the Audi dealership and none of the I don’t know, can’t say or you’ll see it on your bill! Advanced Driver Assist System repair EXPERTS made family style. I’ll take another plate of this please!”

Roman Krupitsky